Your building maintenance, repair and service company needs to be available and ready to respond twenty four hours a day, seven days a week and three hundred sixty five days a year. While we would like all of our customers calls to come into our offices between the hours of 9am and 5pm Monday through Friday, the reality is that they come in at all times including the middle of the night. It is the middle of the night and weekend calls for refrigeration repair, hvac repair, restaurant repair and general building maintenance that many times are the most critical for our customers.
Commercial property managers, national restaurant chains and commercial property owners rely on eBuilding Service to be there when they need us most. To meet these needs, eBuilding Service uses IP telephony with a custom built Internet phone server supplying redundant backup for emergency calls to our office. On call technicians are not only called from our custom designed phone server, they are emailed as well. To ensure a timely response, we just don’t notify one on call technician, we notify multiple technicians and alert them to make sure that your mission critical restaurant repair, refrigeration service or building repair is not missed even at 3:ooam in the morning on Sunday. All calls to our company are important however, we understand that we can set ourselves apart from the competition with our emergency response reliability and systems.